Encore

Continuing-education learners are working adults who pay when they register and take short classes, often taught by industry instructors. Systems built for credit students model this poorly, so staff fill the gaps by hand.

Continuing-education and workforce-training teams at community colleges: directors, registrars, operations and finance staff, instructors and learners.

I designed the product and its business rules and direct the AI coding agents building it.

1. 01

   A platform, not a marketplace

   Each college keeps its own branded catalog. There’s no cross-college storefront and no take-rate.

2. 02

   Policy frozen at enrollment

   Refund, attendance, eligibility and pricing rules are versioned, and the rule in force is frozen onto each enrollment, so later changes never rewrite history.

3. 03

   Price at registration

   Prices are calculated when someone registers, from policy, timing and eligibility, rather than stored on the class.

4. 04

   Operational depth over feature sprawl

   Deepen the screens staff already use instead of adding shallow new ones.

• Institution-branded catalog with search, cart and time-limited seat holds
• Registration and card payment, with refund workflows and a refund ledger (verified in test mode)
• A versioned policy center with effective dates and audit reasons
• A staff workspace that keeps a class’s sessions, instructor, rosters and closeout in one place
• An instructor portal for rosters, attendance and grades
• Completion rules, certificates and a public verification page
• Enrollment, attendance and revenue reports

• Each college’s data stays separate, enforced at the application and database layers.
• Learner data boundaries are designed with FERPA in mind: no education-record data in logs, analytics or email subject lines.
• Money moves directly to each college. The platform never sits in the flow of funds.